Half Price, Full Value
Experience premium services at half the price. For a limited time, enjoy 50% off without compromising on quality or results. It’s our way of giving you full value at unbeatable rates. Don’t miss out— make the most of this exclusive offer!
FAQ
General Information
What is this campaign about?
This campaign, Half Price Full Value, offers a limited-time 50% discount on our virtual assistant service fee. It’s designed to give business owners the opportunity to experience professional support customised to your needs, with flexible options and no full-time commitment. Get expert help when you need it — simple, efficient, effective.
Who is eligible for the 50% discount?
This discount is open to new clients who are business owners, entrepreneurs, and professionals who are interested in exploring outsourcing and experiencing how a virtual assistant can support their operations.
How long is the campaign valid?
This offer is ONLY available from May 1 to May 30, 2025.
Getting Started
How much is the service fee?
Our service fees vary depending on the scope of work and the type of virtual assistant you need. However, with our Half Price, Full Value campaign, you’ll get 50% off on your preferred service, making it more affordable to experience half price but full value of high-quality virtual assistance tailored to your business needs.
Can I add and choose more services?
Yes! You can select multiple services and adjust them based on your business needs. Our flexible plans allow you to tailor the virtual assistant’s tasks to best support your business.
How soon can I begin after signing up?
You can begin as soon as a Virtual Assistant is assigned to your project.
Are there any prerequisites before starting a project?
Yes. Basic onboarding documents and initial task briefs prior to project initiation.
Service Quality
Is there a contract commitment?
Yes, we have a 30-day contract commitment. This allows us to focus on delivering high-quality work while giving you the flexibility to evaluate our performance. The 30-day period ensures we have enough time to understand your needs, integrate smoothly with your workflow, and provide measurable results—without locking you into a long-term commitment.
Can I choose my own virtual assistant?
Yes! We match you with the best virtual assistant based on your requirements, and you can review their skills before starting.
Can I switch to a different virtual assistant during the trial?
Yes, you can. We understand the importance of finding the right people for your business, so if you feel that your current virtual assistant isn’t the perfect match during the 30-day trial, we’ll gladly help you transition to another team member who better suits your needs and working style.
Will my Virtual Assistant work exclusively for me during the trial?
No, during the trial period, Virtual Assistants may also handle tasks for other clients.
Can I assign a new task while another is ongoing?
Yes, provided it fits within your trial hours and service scope.
Can I replace an ongoing task with a different one?
Yes, task changes are allowed, subject to availability and confirmation.
What happens if my Virtual Assistant fails to complete the task on time?
Our Management Team will review the task. If the delay is justified, a free extension may be granted; otherwise, standard rates will apply beyond the allotted hours.
What if I’m not satisfied with the service?
While we’re confident in the quality of our service and Virtual Assistants, we offer a 30-day money-back guarantee if you're not satisfied.
Technical & Support
How do I track my virtual assistant’s work?
We provide progress updates, reports, and time tracking to ensure full transparency and productivity.
How do I communicate with my virtual assistant?
You can connect with your VA via: 📧 Email
📞 Video call (Zoom) | Google Meet
💬 Messaging platform (Teams) | Google Chat
What time zone will my virtual assistant work in?
Your VA can adjust to your preferred time zone for smooth collaboration.
How secure is my data?
We implement strict confidentiality agreements, encrypted communication, and data protection measures to ensure your business information stays secure.
Billings and Terms
Am I allowed to cancel a project midway?
Project cancellations are not permitted once the trial has begun. Please refer to our terms and conditions for further information.
Is it possible to hire multiple Virtual Assistants?
Yes. However, you may not hire the same service type for multiple VAs under one campaign.
What should I do if the service I need is not listed?
Get in touch with us—we’ll do our best to match your needs with someone from our current team.
What are the minimum and maximum hours I can purchase?
You can purchase 2 to 10 hours per service category.