IT Support
Availability: 2-4hrs/day
IT Support & Cybersecurity Specialist
How can I help?
• Provide expert technical support and troubleshooting for IT systems, software, and networks.
• Enhance cybersecurity by managing firewalls, VPNs, MFA, and monitoring security incidents.
• Streamline IT administration with user management, system security, and infrastructure support.
About Me
I am an experienced IT professional specializing in technical support, cybersecurity, and IT administration. Skilled in troubleshooting, user management, and system security, I work across platforms like Microsoft 365, Active Directory, and SIEM solutions. With expertise in ticketing systems (JIRA, Zendesk), network security (VPNs, firewalls, MFA), and endpoint management, I ensure seamless IT operations. My strong background in customer success, issue resolution, and IT infrastructure support enables me to deliver efficient and secure solutions that enhance business performance.
Disclaimer: The staff member is employed and have client commitments with Your Virtual People. They will only be available to work on a part-time basis outside of their hours dedicated to client work.